Customer Service Graduate Programme null

The Mainfreight Development Programme is currently looking for graduates who are a natural when it comes to customer care.

Have you recently graduated?

Mainfreight has a rolling recruitment process so that we can meet the needs and wants of our ever-changing customer base. 

We are looking for new team members now who can start immediately in 2023 and are based in Auckland.

If the below sounds like you and you are ready to start ASAP apply now!

A rare opportunity has opened at our Daily Freight Auckland branch to join their customer service team through the Mainfreight Development Programme. 

We are looking for a team member who:

• Has excellent communication/computer skills.
• Can meet time frames and deadlines.
• Be an innovative and proactive solution provider.
• Is confident in dealing with customers both externally, and throughout our network.
• Has exceptional phone manners.
• A bubbly and positive individual who will thrive in a Team environment.
• Has the ability to multitask. 
• Has a passion for the Daily freight brand and culture; where responsibility, fun and results go hand in hand.
• Has a good understanding of the Transport business & ideally Mainfreight/Daily Freight would be advantageous but not necessary as full training will be provided.

Your responsibilities will include:

• Communicating with both external and internal customers via phone and email and building on those relationships, 
• Organising and tracking consignments, problem solving on a daily basis.
• Making decisions to ensure we are always looking for the best solution for our customers.
• Being a key point of contact for several accounts. 

Where can I go in the future?

The opportunities for growth are endless within Mainfreight. 

As we promote from within, we fill all roles in the business from the team who have already joined the business. 

Future roles in the business are endless, offering positions in: 

• Sales/Account Management
• Operations
• Customer Service
• Supply Chain Management
• Management
• IT Solutions
• Training & Development; and many others nationally and overseas.

Our Development Programme is about building a career that makes the most of your strengths and keeps you motivated, challenged, and reaching your goals!

What do I need to be eligible?

We see your qualifications as just a part of who you are. We don’t look for specific degrees, we are keen to take on people with all different perspectives to provide diverse ways of thinking and approaching challenges. 

We're just as interested in your sports and interests, your part-time jobs, and how you'll fit into our special culture.

To be considered for this position you must:

• be a New Zealand citizen or resident.
• pass a pre-employment drug and alcohol test.
• pass a background check.