Updating Results

Ministry of Foreign Affairs & Trade

3.8
  • 1,000 - 50,000 employees

2022 Knowledge and Information Officer

Location details

On-site

  • New Zealand

    New Zealand

    • Wellington

Location

Wellington

Opportunity expired

Opportunity details

  • Opportunity typeGraduate Job or Program
  • SalaryNZD 50,240 - 55,822 / Year
  • Application open dateApply by 8 Nov 2022

About the Ministry of Foreign Affairs & Trade New Zealand (MFAT)

The Ministry of Foreign Affairs & Trade New Zealand acts in the world to build a safer, more prosperous, and more sustainable future for New Zealanders. In line with its purpose and values, MFAT engages and seeks to influence outcomes that align with Aotearoa New Zealand’s values and interests. They pursue the Government’s international priorities and provide advice to the Government on the implications for New Zealand of what is happening in the world.

Your role

The Knowledge and Information Officer role sits within the Knowledge, Information, and Analytics Unit of the Information Management Division (IMD). The role assists in growing the Ministry’s ability to access and make use of its information and knowledge.  As a Knowledge and Information Officer within the MFAT’s highly skilled and close-knit Information and Analytics team, you will join a team responsible for supporting:

  • Information and knowledge management;
  • History and heritage; and
  • Data and analytics

Note:  This is not a research or an IT role. It is however a varied role where you could be doing anything from organising, identifying, and retrieving files to getting involved in projects such as MFAT's current historical investigation about ministerial visits for creating a new dashboard or testing new data products.

Training, development & rotations

MFAT provides study assistance to build staff capability and recognise that work-relevant study is an important aspect of development. Staff with an interest in this may apply through their manager for study assistance which will be assessed on a case-by-case basis. 

Salary & benefits

The appointment range for this role is NZ$50,240 to NZ$55,822 total remuneration including employer contribution to Kiwisaver– negotiable depending on experience.

Here are some of the benefits MFAT offer:

  1. Employee Assistance Program
  2. Annual Health and Wellbeing subsidy
  3. Paid Time Off
  4. Flexible Working Arrangements
  5. Read more...

Work life balance

MFAT is committed to flexible working. As their value of kotahitanga describes, they draw their strength from their diversity and they can find all sorts of ways of making flexible working work. Read more.

To know more about life at MFAT, watch this video: 

Culture & vibe

MFAT aspires to be a workplace that values and utilises diverse and inclusive thinking, people, and behaviours. This means that their staff reflects the diversity of New Zealand and the countries they work in and that the contributions of staff with diverse backgrounds, experiences, skills, and perspectives are valued and respected. Read more.

About you

The Knowledge and Information Officer will have the following experience, skills, and knowledge:

Qualifications

  • A tertiary qualification (desirable) or relevant experience

Skills

  • A strong focus on providing high-quality customer service
  • Experience using electronic records and document systems
  • Excellent oral and written communication skills
  • Work under pressure
  • Work collaboratively and flexibly as part of a tight-knit team
  • Proven organisational and administrative skills
  • Communicate, collaborate and support staff from all levels of the organisation
  • Strong attention to detail
  • Flexible and adapts approach easily
  • Sensitive to and appreciative of EEO issues
  • Work with people from other cultures
  • The ability to facilitate complex tasks in a multi-disciplinary environment

Experience

  • Strong experience managing and organising information
  • Customer service experience

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to the Ministry of Foreign Affairs & Trade New Zealand.

Work rights

The opportunity is available to applicants in any of the following categories.

Work light flag
New Zealand
New Zealand Citizen

Qualifications & other requirements

You should have or be completing the following to apply for this opportunity.

Degree or Certificate
Qualification level
Qualification level
Associate Degree or higher
Study field
Study field (any)

Hiring criteria

  • Experience requirementNo experience required
  • Working rights
    New Zealand Citizen
  • Study fields
    Business & Management
  • Degree typesAssociate Degree or higher
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Reviews

user
Graduate
Wellington
6 months ago

Note taking, email correspondence, attending meetings, assessing policy and internation standards for trade.

user
Graduate
Wellington
6 months ago

Day to day responsibilities is heavy on reporting and writing responses to OIA's and Ministerial. Could do with more work specific on briefings etc.

user
Graduate
Wellington
6 months ago

I find my day-to-day responsibilities to be quite light and oftentimes find myself bored. I would prefer to be a lot busier

Show all reviews

About the employer

logo-ministry-of-foreign-affairs-and-trade-480x480-2022.jpg

Ministry of Foreign Affairs & Trade

Rating

3.8

Number of employees

1,000 - 50,000 employees

Industries

Government & Public Service

Let MFAT introduce you to the world of policy, and we'll show you how you can make a difference for Aotearoa's place in the world.

Pros and cons of working at Ministry of Foreign Affairs & Trade

Pros

  • The ability to have a tangible impact on the world and for people, for example helping partner countries reduce their carbon emissions and develop their renewable energy sector.

  • The diversity and pace of work. Every day is different and the work changes quickly. It makes it difficult to be bored.

  • The team culture and rewarding work.

  • Plenty of opportunity to progress career with a range of amazing opportunities and the ministry shows a commitment to expanding our knowledge and experiences to make us better all-round foreign policy officers.

  • We had an 8-week induction program, where we learnt core writing skills, completed foundational courses about key topics, and learnt the systems we use on a day-to-day basis.

Cons

    • It generally takes 4-6 years to go on posting.

    • The pressure and demands of the work. Often longer hours are needed to get the work done.

    • There is a strong culture of overwork.

    • Lack of social connectedness in the workplace, very hard to start work here with so much institutional knowledge.

    • The level of support from your team varies throughout the ministry.